xdaji's Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how we collect, use, and store your data.
1 Introduction & Scope
xdaji ("we", "our", or "platform") operates a trusted online gaming service for players in Bangladesh. This Privacy Policy ("Policy") sets out how we collect, process, store, and protect your personal information — that of every individual who uses our website xdaji.lat.
By using our platform or registering an account, you are agreeing to the terms of this Policy. Please do not start using the service before reading this Policy.
This Policy applies only to xdaji's own platform. We are not responsible for the privacy practices of any third-party websites or services.
2 What Information We Collect
2.1 Information You Provide
When registering an account or using the service, you voluntarily provide the following information:
- Full name and date of birth
- Phone number and email address
- Mobile banking account number (bKash, Nagad, Rocket, or Upay)
- Copies of documents submitted for identity verification
- Contents of communications with the support team
2.2 Automatically Collected Information
When you use the platform, certain information is collected automatically:
- IP address and device type
- Browser and operating system information
- Date, time, and session length of platform access
- Pages visited and navigation patterns
- Information from cookies and similar tracking technologies
2.3 Transaction Information
We keep a record of every financial transaction related to deposits, withdrawals, and bonuses. This includes the transaction amount, method (bKash, Nagad, Rocket, or Upay), date and time, and the associated reference number.
3 How Your Information Is Used
xdaji uses your information only for specific and legitimate purposes. Each purpose is described below:
3.1 Account Management and Verification
We use your personal information to confirm your identity, keep your account secure, and control access to the platform. Age verification is an essential part of this process — xdaji is for users aged 21 and above only.
3.2 Processing Financial Transactions
Your mobile banking information is required to complete deposit and withdrawal transactions. We never store your full mobile banking PIN or password.
3.3 Providing Customer Support
Our 24/7 support team can access the necessary account information to help resolve your issues. Information provided through both live chat and email is stored securely.
3.4 Platform Security and Fraud Prevention
We use automated monitoring systems to detect unusual transactions, prevent multi-account use, and ensure overall platform security.
3.5 Service Improvement
By analysing your usage patterns, we improve platform functionality, develop new features, and enrich the user experience. This analysis is generally carried out in aggregated and anonymised form.
4 Sharing Information with Third Parties
xdaji does not sell or commercially rent your personal information to third parties. Information may be shared only in the limited circumstances listed below:
Service Providers
Partner organisations that assist with payment processing, technology infrastructure, and cybersecurity services — all operating under strict confidentiality agreements.
Legal Obligations
Where disclosure is legally required under a valid order from a competent court or government authority, we comply accordingly.
Security Protection
Limited information may be shared with relevant agencies where necessary to prevent fraud or illegal activity.
With Your Consent
For any purpose other than those listed above, we will always obtain your explicit consent before sharing your information.
5 Cookies & Tracking Technologies
5.1 What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser that help a website remember your preferences and session information. xdaji uses the following types of cookies:
- Essential cookies: To maintain login sessions and carry out security checks.
- Functionality cookies: To remember your language preference and other settings.
- Analytics cookies: To understand platform usage patterns — without identifying you personally.
5.2 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may prevent some core platform features from working properly.
6 Data Retention & Security
6.1 Retention Period
We retain your information for as long as your account remains active. After an account is closed, certain information must be legally retained for the period required to meet legal and regulatory obligations.
Transaction records and financial information may be retained for a longer period in particular, as they form part of financial accountability.
6.2 Security Measures
xdaji applies industry-standard technical and administrative measures to keep your information secure:
- SSL encryption — on all data transfers
- Encrypted database storage
- Access controls — only authorised staff can access data
- Regular security reviews and audits
- Real-time monitoring for suspicious activity
6.3 Response to a Data Breach
If a data security breach occurs and your information may have been affected, we will notify you as quickly as possible and take all necessary steps to manage the situation.
7 Your Rights
As a user of xdaji, you have the following rights over your own data:
7.1 Right to Access
You have the right to receive a copy of the information we hold about you. Upon request, we will provide that information clearly.
7.2 Right to Rectification
You have the right to request correction of any inaccurate or outdated information in your profile. Please contact us through the support team.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete some information.
7.4 Right to Object to Processing
You have the right to object at any time to your information being used for marketing purposes. Once we receive such an objection, we will immediately stop that use.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via live chat or email. We will verify your identity and process your request as quickly as possible.
8 Protection of Minors
xdaji strictly does not provide services to anyone under the age of 21. You must be at least 21 years old to use our platform.
We do not knowingly collect or store personal information from anyone under the age of 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
9 Policy Changes and Updates
xdaji reserves the right to revise this Privacy Policy from time to time. If any significant changes are made, we will publish a notice on the platform and inform you by your registered email.
Continuing to use the platform after a revised policy has been published indicates that you have accepted the new terms. If you do not agree with the changes, contact our support team about closing your account.
The date of the most recent update will always be shown at the top of this page, so you can easily see how current the policy is.
10 Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact our support team directly.
Our support team is available seven days a week, 24 hours a day. Assistance is available in both Bengali and English.
- Instant support via live chat
- Detailed communication via email
Support Contact
Live Chat — Active 24/7
Email:
Our support team provides assistance in Bengali and English.
Play on a Safe and Trusted Platform
At xdaji, your information is secure, payments are fast, and support is always there when you need it. Log in now and enjoy the gaming experience.
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